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As we move into the difficult, slow and frustrating recovery phase of the Australian bushfire catastrophe, Community Liaison techniques that we’ve learned from working with some mining, infrastructure and construction companies can be useful. In those sectors, feedback to the companies on community concerns about developments are aided by Community Liaison Officers and Community Liaison Committees (CLCs). It’s important to properly utilise both traditional and social media.

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(Quick Take is a niche video series that analyses corporate affairs and leadership issues.)

Author Peter Wilkinson

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